SIX: Strategy 5: Deliver world-class customer service

Note your scores (1–10) for each of the five senses in the boxes below

Sight □  Sound □  Taste □  Smell □  Feel □

What improvements will you make to score a 10?

What could you add that would make a visit to your business truly outstanding – an experience that everybody talks about? See the column on the right for some ideas.

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May 10, 2015 | Posted by in General Dentistry | Comments Off on SIX: Strategy 5: Deliver world-class customer service
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