SIX: Strategy 5: Deliver world-class customer service

Note your scores (1–10) for each of the five senses in the boxes below

Sight □  Sound □  Taste □  Smell □  Feel □

What improvements will you make to score a 10?

What could you add that would make a visit to your business truly outstanding – an experience that everybody talks about? See the column on the right for some ideas.

Only gold members can continue reading. Log In or Register to continue

Related posts:

  1. ONE: Introduction
  2. FOUR: Strategy 3: Control your finances
  3. NINE: Strategy 8: Maintain a balance between work, rest and play
  4. SEVEN: Strategy 6: Refine your selling skills
  5. EIGHT: Strategy 7: Create a low-cost marketing engine
  6. FIVE: Strategy 4: Lead a championship support team

Stay updated, free dental videos. Join our Telegram channel
Tags:
May 10, 2015 | Posted by in General Dentistry | Comments Off on SIX: Strategy 5: Deliver world-class customer service

VIDEdental - Online dental courses
Get VIDEdental app for watching clinical videos