CHAPTER 19 Work Authorizations for Removable Partial Dentures
A work authorization contains the written directions for laboratory procedures to be performed for fabrication of dental restorations. The responsibility of a dentist to the public and to the dental profession to safeguard the quality of prosthodontic services is controlled in part through meaningful work authorizations. If work authorizations are properly completed, they provide a means for increased professional quality assurance and satisfaction in a removable partial denture service.
When properly executed, work authorizations are effective channels of communication. They enhance the quality of the completed restorations by providing instructions for individually and scientifically considered prostheses.
Information contained in a work authorization should include the following: (1) the name and address of the dental laboratory; (2) the name and address of the dentist who initiates the work authorization; (3) the identification of the patient; (4) the date of work authorization; (5) the desired completion date of the request; (6) specific instructions; (7) the signature of the dentist; and (8) the registered license number of the dentist. All these requirements can be accommodated in a simply designed form (Figure 19-1).
A work authorization must be legible, clear, concise, and readily understood. It is unreasonable to assume that laboratory technicians are decoding experts. Sufficient information must be included in a work authorization to enable the technician to understand and execute the request. Many dentists are overly presumptive in assuming that a request can be acceptably fulfilled without proper directions.
It is sound practice to provide the dental laboratory technician with adequate written instructions for each laboratory service required in the fabrication of a restoration. Therefore a new work authorization should accompany the material returned to the laboratory for continuing progress to complete the restoration. In a modern dental practice, it is highly improbable that a one-trip laboratory service will be adequate to provide a truly profession/>