Pocket Dentistry

Part 3:Quality Assurance The quality of a champagne is judged by the amount of noise the cork makes when it is popped. Mencken and Nathan’s Ninth Law of the Average…

Part 2:Office Accounting Systems Don’t go around saying the world owes you a living; the world owes you nothing; it was here first. Mark Twain GOAL This aims to outline…

Part 4:Assessing Employee Performance Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can’t…

Part 2:Compensating Employees It’s not the employer who pays the wages – he only handles the money. It is the product that pays the wages. Henry Ford GOAL This part…

Part 1:Selecting and Hiring Employees You’re only as good as the people you hire. Ray Kroc, Founder of McDonald’s GOAL This part aims to prepare new graduates to select and…

Part 2:Case Presentation and Acceptance I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard. Estée…

Part 1:Communication in the Office All great writers have a built‐in, infallible crap detector. Ernest Hemingway GOAL The aim of this part is to present guidelines for communicating with patients…

Part 2:Managing Continuing Care Remember that credit is money. Benjamin Franklin GOAL The aim of this part is to present guidelines for developing the continuing care function in the dental…

Part 2:Office Collection Policies It is the wise dentist who collects the fee while the tooth is still hurting. Chinese proverb GOAL The aim of this part is to present…

Part 1:Generating New Patients So you think that advertising doesn’t pay? We understand there are 25 mountains in Colorado higher than Pike’s Peak. Can you name one of them? The…

Part 1Duty Delegation When a man tells you that he got rich through hard work, ask him: “Whose?” Don Marquis GOAL This part aims to make students aware of the…

CHAPTER 18Management Principles Lots of people confuse bad management with destiny. Kin Hubbard GOAL This chapter acquaints the student with the meaning and importance of the concepts of practice management…

CHAPTER 17Business Taxes and Tax Planning Over and over again courts have said that there is nothing sinister in so arranging one’s affairs so as to keep taxes as low…

CHAPTER 14The Legal Environment of the Dental Practice What do I care about the law? Hain’t I got the power? Cornelius Vanderbilt GOAL The aim of this chapter is to…