1: Selecting and Hiring Employees
Part 1:Selecting and Hiring Employees You’re only as good as the people you hire. Ray Kroc, Founder of McDonald’s GOAL This part aims to prepare new graduates to select and…
2: Case Presentation and Acceptance
Part 2:Case Presentation and Acceptance I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard. Estée…
1: Communication in the Office
Part 1:Communication in the Office All great writers have a built‐in, infallible crap detector. Ernest Hemingway GOAL The aim of this part is to present guidelines for communicating with patients…
2: Managing Continuing Care
Part 2:Managing Continuing Care Remember that credit is money. Benjamin Franklin GOAL The aim of this part is to present guidelines for developing the continuing care function in the dental…
2: Office Collection Policies
Part 2:Office Collection Policies It is the wise dentist who collects the fee while the tooth is still hurting. Chinese proverb GOAL The aim of this part is to present…
1: Generating New Patients
Part 1:Generating New Patients So you think that advertising doesn’t pay? We understand there are 25 mountains in Colorado higher than Pike’s Peak. Can you name one of them? The…
1: Duty Delegation
Part 1Duty Delegation When a man tells you that he got rich through hard work, ask him: “Whose?” Don Marquis GOAL This part aims to make students aware of the…
18: Management Principles
CHAPTER 18Management Principles Lots of people confuse bad management with destiny. Kin Hubbard GOAL This chapter acquaints the student with the meaning and importance of the concepts of practice management…
17: Business Taxes and Tax Planning
CHAPTER 17Business Taxes and Tax Planning Over and over again courts have said that there is nothing sinister in so arranging one’s affairs so as to keep taxes as low…
14: The Legal Environment of the Dental Practice
CHAPTER 14The Legal Environment of the Dental Practice What do I care about the law? Hain’t I got the power? Cornelius Vanderbilt GOAL The aim of this chapter is to…
13: Business Entities
CHAPTER 13Business Entities Any business arrangement that is not profitable to the other person will in the end prove unprofitable for you. The bargain that yields mutual satisfaction is the…
11: Estate Planning
CHAPTER 11Estate Planning A man’s dying is more the survivor’s affair than his own. Thomas Mann GOAL This chapter examines the basic principles of estate planning. LEARNING OBJECTIVES At the…
10: Personal Taxes
CHAPTER 10Personal Taxes The only thing that hurts more than paying an income tax is not having to pay an income tax. Lord Thomas R. Duwar GOAL This chapter is…
5: Valuing Practices
CHAPTER 5Valuing Practices Price is what you pay. Value is what you get. Warren Buffett GOAL This chapter will provide guidelines for the dentist to use when evaluating a practice…
8: Personal Insurance Needs
CHAPTER 8Personal Insurance Needs I detest life insurance agents; they always argue that I shall some day die, which is not so. Stephen Leacock GOAL This chapter helps the student…
7: Personal Money Management
CHAPTER 7Personal Money Management Rule No. 1: Never lose money. Rule No. 2: Never forget Rule No. 1. Warren Buffet GOAL This chapter presents a description of the financial planning…
